The City of Bayswater went to market to identify a training provider to assist in the design and delivery of a leadership program for Coordinators. Future Institute was the successful bidder and worked collaboratively with the City of Bayswater to confirm their leadership training needs and customise a training solution in line with their desired outcomes.
The City of Bayswater’s customised leadership program for Coordinators consisted of the following topics:
- Emotional Intelligence
- Leadership V’s Management (transformational Leadership)
- Leadership Styles
- Decision Making and Difficult Conversations
- Change Management (setting goals and managing performance)
Prior to each workshop participants were required to complete an eLearning module. This provided the underpinning knowledge of the workshop topic, this small amount of pre-work enabled the workshop’s to focus on activity-based learning.
In addition to the Coordinator leadership program Future Institute also worked with the City to develop a mentoring workshop for its Managers. This program was designed around empowering the Managers to coach and develop their Coordinators throughout their leadership training journey and coincided with the release of a new performance management system and process.