Emotional Intelligence

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Burnout Amongst Managers

Australian businesses have faced several crises in recent years, including pandemics, natural disasters, persistent labor shortages and rising inflation contributing to an increase in stress and burnout of many Australia...

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Change Leadership: Leading Change Like A Pro

Effective change leadership is essential to any organisational change. When things are smooth sailing at work, many leaders are able to lead effectively. However, in big periods of change or stress, many of the usual str...

Two corporate professionals are pictured. They have exaggerated body language, suggesting that they are having difficult conversations. This image aims to visualise the topic of the blog which describes why difficult conversations might go wrong and how to overcome this with effective communication.

A Simple Approach to Having Difficult Conversations

Learn seven common mistakes that people make during difficult conversations and how to combat these with effective communication strategies. Usually, difficult conversations can be resolved quickly if they are addressed ...

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The unrealised potential of Emotional Intelligence

If your organisation was lacking in financial management capability, costing you significantly in unrealised income and impacting things like employee satisfaction, how would you seek to remedy the situation? You might c...

Two corporate professionals pictured. Both visually distressed, the image is intended to set the scene for the topic of this course - difficult conversations and how to have them.

How well do you use your emotions to manage conflict?

“If you only have a hammer, everything looks like a nail.” – Maslow This age old analogy might seem a little off the topic of emotional intelligence but what Abraham Maslow was essentially saying is that we can have an o...

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“Emotional Intelligence is the hidden advantage. If you take care of the soft stuff, the hard stuff will take care of itself”[1]

Emotional Intelligence (EQ) is a set of skills people use to read, understand, and react effectively to emotional signals sent by others and oneself[2]. These include skills like empathy, problem solving, optimism, and s...

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It takes more than IQ to succeed in life… “ [1]

The concept of emotional intelligence isn’t new. In fact it’s beginnings date back to the 1920s where it was coined as social intelligence, or the ability to get along with others. Emotional Intelligence, or EQ as it is ...