Why Training Your Leaders is Key

Increase staff retention

High employee turnover is a bad sign for any business. What’s worse is not understanding why staff are leaving your business or not taking the necessary steps to solve any underlying issues to rectify this problem. Ignoring high employee turnover rates can be very costly to a business, decrease staff morale, damage client relationships and the overall image of the business itself.

As mentioned by Janet Curran, from Future Institute of Australia:

“… people regularly state the reason for leaving a company is because they were not trained or were having difficulty with their manager…”
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What employees are looking for, is a strong ‘promote-from-within’ culture. Many staff enter a company with the aspiration of one day working their way up to become a leader in their field. This is why leadership training is essential for every business

Not only is it vital to train future leaders, it’s important to retrain and up-skill current leaders to give them the skills and capabilities to cope with the ever-changing demands of the role. Staff are looking for confident leaders who understand the issues they face and are able to provide the necessary support and guidance.

Trained leaders who are able to put strategies in place instill confidence in their staff and lead their teams effectively. Without adequate leadership and management training, leaders may lack the skills to make effective business decisions, let alone effectively manage their team.

Create a Strong Workplace Culture

A strong workplace culture reflects well on your business as a whole. This includes the values, principles, beliefs and ideologies of your company, coming together to create your overall culture.

Mr Gordon from Cape mentioned:

“We want people in our business who have the right attitude and build a culture that reflects our commitment to deliver outstanding performance to our clients.”
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Your workplace culture won’t only affect the lives of your staff, it will also affect the experience of your clients. Some ways you can improve your workplace culture:

  • Get employees involved in business decisions
  • Be transparent and keep clear communication between management and staff
  • Ask employees for ideas and feedback on ways to improve company culture

Strong workplace culture doesn’t only increase loyalty in your brand, it can also have a significantly positive affect on the performance and productivity of your employees.

As previously mentioned, one of the main reasons that employees leave their jobs is due to difficulties dealing with their managers. An ideal way to rectify this and to further improve the culture of your business is by upskilling your leaders in areas of emotional intelligence.

Leaders need to manage a diverse range of people from a variety of backgrounds on a daily basis. Training your leaders will give them the confidence to manage individuals and teams across all levels

It’s important to look at current employees when scouting for potential leaders. They often have a good understanding of your company’s culture, direction and the core values of the business.

Want to create a stronger workplace culture through effective leadership? Contact Future Institute of Australia today to learn how leadership training programs will create a stronger workplace culture and increase staff retention.