Leadership

Two corporate professionals pictured. Both visually distressed, the image is intended to set the scene for the topic of this course - difficult conversations and how to have them.

How well do you use your emotions to manage conflict?

“If you only have a hammer, everything looks like a nail.” – Maslow This age old analogy might seem a little off the topic of emotional intelligence but what Abraham Maslow was essentially saying is that we can have an o...

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“Emotional Intelligence is the hidden advantage. If you take care of the soft stuff, the hard stuff will take care of itself”[1]

Emotional Intelligence (EQ) is a set of skills people use to read, understand, and react effectively to emotional signals sent by others and oneself[2]. These include skills like empathy, problem solving, optimism, and s...

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It takes more than IQ to succeed in life… “ [1]

The concept of emotional intelligence isn’t new. In fact it’s beginnings date back to the 1920s where it was coined as social intelligence, or the ability to get along with others. Emotional Intelligence, or EQ as it is ...

Workplace Conflict - group of young professionals arguing.

Managing Conflict in the Workplace

Managing conflict in the workplace comes with it’s challenges. Be it with a boss or a co-worker, workplace conflict can be expensive and detrimental to organisational culture. Follow on for our 6 tips to managing c...

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How to monitor your organisational culture

The importance of a strong and healthy organisational culture is undeniable, it can translate into increased productivity, employee retention and attraction to name a few. As we have explored over the last couple of week...

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Do you understand your organisational culture and values?

Before you can truly understand your organisation’s culture you need to understand the common types of culture.  With this in mind you can ask yourself if your organisation’s culture matches what you think it is. Below i...

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Has your organisational culture evolved or have you cultivated it?

The problem surrounding organisational culture Often times, senior leaders and executives are the ones to set and define an organisation’s culture and values. These values then end up on a wall for everyone to see ...