Future Institute of Australia case study with client

Overview

Ventia is one of the largest infrastructure service providers in Australasia.  During their contract with Inpex in Darwin, the senior leadership team went to market to identify a customised leadership program for their supervisors and middle managers.

Future Institute was the selected provider to customise a leadership program to support their supervisors and improve their confidence and capacity to ensure they had the right tools and skills to complete the project with Inpex on-time and on budget.

Customisation

Future Institute customised the BSB42015 Certificate IV in Leadership and Management program which consisted of 12 units of competency and was delivered onsite at Project Ichthys, Northern Territory.  The program included a combination of eLearning, face-to-face workshops and assessments.

The assessments were customised to suit real workplace scenarios and projects.  It was designed to be highly relevant to the participants to ensure they were able to immediately apply their new skills, knowledge and capability to their roles as leaders.

Here is what John Mcmanus said about the program during delivery.

“As a project manager I rely on quality training programs for my managers / supervisors that are built around real world experience to ensure that the learning is relevant to the individual’s development and to help produce quality outcomes for the business. I have been highly impressed by the way in which Future Institute aligns and delivers its leadership and management programs.

The quality of their content (both in their interactive eLearning and their face-to-face workshops) and the depth of experience of the trainers has made the decision to reinvest in their programs an easy one. The feedback from our participants (who are mainly supervisors and middle managers) has been exceptionally positive.”

John McManus

Delivery

The delivery of the program was flexible with regards to workshop timings and allowances made for students to meet workplace deadlines. The trainer worked closely with each student outside of the workshops to complete assessments and clarify their action plans.  The program was delivered over a 12 month period.

Program Outcomes

Testimonial from John McManus about the outcomes of the Leadership Program:

As I exit my role as Project Director on the Ichthys Project, I would like to commend Future Institute for the support and mentoring provided to the Ventia OPS-1 team over the length of the project.

Since we engaged Future Institute to assist us in closing the gap with our junior leaders and less experienced site based staff, we have witnessed a remarkable turnaround in employee engagement and productivity. Indeed, now that the project is coming to an end, the large majority of the 14 or so who embarked on the training program that Future Institute custom designed for us, have either been promoted internally or have found more senior roles on other projects or with other like organisations.

The quality of the customised material along with the skills and expertise of the selected trainer, have in my view contributed to the success of the project and enhanced the market value of the individuals as leaders. It is testimony to putting in the time and effort to engage a quality RTO who can develop and customise an effective and engaging leadership program.

I would have no hesitation in engaging Future Institute for my next project and would recommend this program to organisations looking for quality and measurable training outcomes.”