Duration
12 months
12 months
BSB40120
Groups of 9 or more
Blended – Workshops and eLearning
The BSB40120 Certificate IV in Business is ideal for individuals who carry out specialist or moderately complex administrative or operational tasks across a variety of Business Services job roles.
If you are wanting to develop the skills of your administrative or operational team to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources, this course can provide them with the critical skills to develop their holistic capabilities.
There are no formal entry requirements for this qualification.
This program is delivered as a highly interactive and engaging learning approach using provides a blended delivery model that can be customised to suit the needs of your organisation.
Our delivery models include:
Each participant will have a dedicated trainer to support them throughout the training program: in person via workshops, via email, over the phone and through our eLearning platform.
The BSB40120 Certificate IV in Business has 12 units of competency, there are 6 core units and 6 elective units.
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Future Institute of Australia have available the below elective units:
Group A – Self-Development
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBPEF502 Develop and use emotional intelligence
Group B – Leadership
BSBCMM411 Make presentations
BSBCMM412 Lead difficult conversations
BSBLDR411 Demonstrate leadership in the workplace
BSBSTR401 Promote innovation in team environments
BSBXTW401 Lead and facilitate a team
Group C – Business AdministrationÂ
BSBOPS405 Organise business meetings
BSBPMG430 Undertake project work
Group D – Business Operations
BSBOPS402 Coordinate business operational plans
BSBOPS403 Apply business risk management processes
You can import two (2) units of competency from our Certificate IV or Diploma qualification.
Future Institute offers participants the opportunity to be assessed through recognition of prior learning to gain credit for their existing experience. Please contact us for more information about the RPL process.
The Australian Government is committed in supporting the Australian workforce to boost productivity and drive the economy forward.  As a result, Governments provide a range of comprehensive funding schemes and incentive opportunities to encourage training and development in the business community.
Your organisation may qualify for one or more of these schemes through the traineeship pathway. Visit our Government incentive / funding arrangements page for more information.
The skills I developed from Future Institute Australia’s Leadership and Management course improved my confidence to work in a team as a Mining Engineer tremendously. The course structure was very relevant to many areas of my work, and I was able to apply these skills I learned daily at work. For example, the course taught me how to keep the attention of an audience when delivering a presentation in additional to providing the skills to better manage projects. – (Past Student) Faraz Ferdosian, Mining Engineer