Emotional Intelligence (EQ) Course: Motivation and Empathy

Training Options

4hrs / 8hrs


EQ Self-Assessment

Cohort Size

up to 18 participants

Delivery Methods

 Face-to-face / Virtual

Course Overview

This course introduces Dimension 3 and 4 of the 5 Dimensions of Emotional Intelligence.

Motivation – learn about motivational theories, identify what motivates yourself, how to motivate team members, and cultivate work environments that includes a range of motivators.

Empathy – ‘put yourself in someone else’s shoes’, understanding the difference between sympathy and empathy, active listening, pay attention to emotional cues and how to respond to feelings.

Overall, mastering motivation and empathy are key components of emotional intelligence and essential for effective leadership, teamwork, and interpersonal relationships. Participants in this course can expect to develop practical skills and insights to enhance their emotional intelligence in these areas.

Duration and Delivery

This course offers two options:

  • a full-day (8 hours)
  • a half-day (4 hours)

Both options are available either as face-to-face sessions for up to 18 participants or as virtual sessions (half day only) for up to 9 participants.

Course Customisation

To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content and activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.  

Course Inclusions

  • Workbook – a take-away workbook of content, activities and notes from the workshop  
  • Diagnostic Tool – Emotional Intelligence Self-Assessment
  • Customisation is included in the course cost 

Optional Extra

We recommend an eLearning module is completed by the participants prior to the workshop. This pre-learning will provide the underpinning knowledge for the theorists and reflectors and allow the session to be more practical and application based (additional cost).  

Learning Outcomes

  • Participants will learn how to motivate themselves and their team members
  • Understand the difference between extrinsic motivation and intrinsic motivation
  • Develop strategies to manage spirit killers and soul suckers
  • Have a deeper understanding of self, their emotions and how their mood and behaviours affect others

Each participant will take away an action plan to assist in the application of their new knowledge, to further develop their emotional intelligence and assist in building collaborative relationships both personally and professionally.

Location & Fees


Delivered at your workplace, Australia wide.  

Or at Future Institute of Australia’s Training Centre in Victoria Park (additional cost).  


$4,995 (+GST) 8 hours  

$3,495 (+GST) 4 hours  

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