Building Resilience Program


When faced with adversity or major change (such as a pandemic, change in work environment, etc) people’s responses to the situation differ dramatically.  And why is it that some people, in a highly stressful situation, seem to be able to respond / cope better than others?

The truth is that some people are more resilient than others. This can be for a variety of reasons, such as the environment that they grew up in, the positive influences in their life, or their personality traits.  However, the good news is, resilience is a skill that can be learnt and developed.

Resilience is “the ability to cope with unexpected changes and challenges in your life”.  It’s not always possible to prevent stressful or adverse situations, but you can strengthen your capacity to deal with these challenges. 


  • Enables us to protect ourselves against experiences that could be overwhelming
  • Assists us to maintain balance in our lives during difficult or stressful periods
  • Enables us to better manage our mental health and well-being.

Everybody has an element of resilience.  It’s more of a question as to how much and how well we use it.  It’s important to remember that resilience doesn’t mean the person doesn’t feel the intensity of the event or problem.  It simply means that they have a strong self-awareness, an ability to self-regulate their emotions and a mental toughness, that helps them to deal with challenges more effectively than others.

Future Institute has developed this interactive Building Resilience Program that encompasses Emotional Intelligence Principles to assist you in building your resilience to help you deal with day to day challenges.

Key Topics

Future Institute’s Building Resilience Program is comprised of 3 live online sessions (2.5 hrs each):

Session 1 – Developing Emotional Intelligence

  • Review EQ Self-Assessment results to build self-awareness and use as a baseline for your development
  • Ability to recognise and understand your feelings / identify your emotions
  • Understand your habitual emotional reactions to situations
  • Recognise how your emotions affect your behaviour and performance
  • Identify and use self-awareness strategies / tools
  • Managing Stress
  • Understand the difference between good stress and bad stress
  • Identify your personal ‘stress indicators’ and how to implement a range of stress management strategies
  • Regulating Emotions
  • Manage responses with families and colleagues – not taking things personally, remaining calm
  • Identify your personal ‘emotional triggers’ and developing alternative responses

Session 2 – Responding Positively to Change

  • Review Change Orientation Self-Assessment results to build self-awareness
  • Emotional Stages of Change (Change Grid Model)
  • Why do people resist change?
  • Which zone will you choose – in response to life’s challenges? Face the fear
  • Flexible thinking – wear someone else’s shoes
  • Adaptability – anticipating change / issues, look for the silver lining (change your mindset), seek new ways, accepting new circumstances
  • Transforming negative statements to positive ones

Session 3 – Building Resilience

  • Unpack what resilience is / why resilience is important

5 C’s of Resilience

  • Control – Life Control and Emotional Control
  • Commitment – Goal Oriented and Prioritise / Persistence
  • Challenge – Stretching Oneself and Learning
  • Connection – Connection to Self and Connection with Others
  • Confidence – In Abilities and Self Confidence

Resilience Strategies

  • Typical Behaviours of Resilience
  • 3 Stages to enable Experiential Learning
  • Avoiding the sink holes

    Program Inclusions

    Three (3) interactive and engaging eLearning modules

    Two (2) online self-assessment tools:

    • Emotional Intelligence Self-Assessment
    • Change Orientation Self-Assessment

    Three (3) live online workshops of 2.5 hours each (total – 7.5 hours) using Zoom

    Three (3) Participants Workbooks

    A range of practical activities and tools that enable participants to apply what they have learnt (into their personal and professional life)

    Course Benefits

    • Online Delivery

      Delivered Live Online, for ease of access.

    • Experienced Trainers

      Specialised trainers with a vast range of knowledge and experience.

    • Group Facilitation

      Team building and collaborative approach.

    • Resources

      A comprehensive list of take-away tools and resources.

    Let’s Get Started

    Build your teams resilience today?

    Book your course now