Archive for author: Jessica

Two corporate professionals pictured. Both visually distressed, the image is intended to set the scene for the topic of this course - difficult conversations and how to have them.

How well do you use your emotions to manage conflict?

“If you only have a hammer, everything looks like a nail.” – Maslow This age old analogy might seem a little off the topic of emotional intelligence but what Abraham Maslow was essentially saying is that we can have an o...

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“Emotional Intelligence is the hidden advantage. If you take care of the soft stuff, the hard stuff will take care of itself”[1]

Emotional Intelligence (EQ) is a set of skills people use to read, understand, and react effectively to emotional signals sent by others and oneself[2]. These include skills like empathy, problem solving, optimism, and s...

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It takes more than IQ to succeed in life… “ [1]

The concept of emotional intelligence isn’t new. In fact it’s beginnings date back to the 1920s where it was coined as social intelligence, or the ability to get along with others. Emotional Intelligence, or EQ as it is ...