Privacy Policy

Effective date: 8 July 2025
Future Institute of Australia Pty Ltd

Future Institute of Australia (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information you provide when interacting with our website.

1. What We Collect

When you contact us, register interest, or enrol in a course, we may collect:

• Full name
• Email address
• Phone number
• Role/Job title
• Organisation name and size
• Payment information (via Stripe)
• Course interest or enquiry details

We may also collect information automatically via Google Analytics, such as IP address, device type, and website usage.

2. Why We Collect It

We use your personal information to:

• Respond to your enquiries
• Enrol you in training or events
• Provide updates, newsletters, or marketing (if you’ve opted in)
• Improve our services and website functionality

3. How We Store Your Data

Your personal information is stored securely, primarily on Australian-based servers. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

4. Who We Share It With

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers where reasonably necessary to operate our business, deliver services, or improve your experience.

This may include tools used for:

• Payment processing
• Email communications
• Website analytics and performance monitoring

These providers are required to handle your information securely and only for the purposes for which it was shared.

5. Marketing Communications

If you’ve subscribed to our emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. You will then be removed from future marketing communications.

6. Your Rights

You can contact us at any time to:

• Request a copy of the personal information we hold about you
• Ask us to correct or update your details
• Request your information be deleted (unless we are legally required to retain it)

Email: info@futureinstitute.edu.au

7. Children Under 18

Our services and website are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and include the “Effective Date” above.

For Accredited Training Participants

If you are enrolling in one of our nationally recognised training programs, additional privacy provisions apply. We collect and report certain information to government agencies as required by law. For full details, please refer to our Organisational Privacy Policy or contact us at info@futureinstitute.edu.au.