Emotional Intelligence (EQ) Course: D1 & D2
Training Options
4hrs / 8 hrs
Inclusions
Participant Workbook
Cohort Size
up to 18 participants
Delivery Method
Face-to-face / Virtual
This course is designed for supervisors, managers and team leaders to define critical thinking and understand its importance in decision-making and problem-solving.
Course Overview
Participants will learn critical thinking models and theories, including De Bono’s Six Thinking Hats, Divergent Thinking vs Convergent Thinking, and Idea Generation Progression Process that enhance the ability to process information and make sound decisions.
The course will introduce the Graham Gibbs Reflective Cycle, a model for critical reflection on personal experiences. Participants will learn to identify lessons learned from their experiences and develop action plans for improvement, ensuring that critical thinking skills remain sharp and effective in various contexts, enabling participants to navigate complex challenges with confidence and clarity.
Duration and Delivery
This course offers two options:
- a full-day (8 hours)
- a half-day (4 hours)
Both options are available either as face-to-face sessions for up to 18 participants or as virtual sessions for up to 9 participants.
Course Customisation
To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content and activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.
Course Inclusions
- Workbook – a take-away workbook of content, activities and notes from the workshop
- Customisation is included in the course cost
Optional Extras
We recommend an eLearning module is completed by the participants prior to the workshop. This pre-learning will provide the underpinning knowledge for the theorists and reflectors and allow the session to be more practical and application based (additional $59 pp).
Learning Outcomes
- Establish the role of critical thinking in the workplace
- Define critical thinking, its principles and importance in decision-making and problem-solving
- Develop analytical skills using SWOT and PESTLE Analysis tools, and Bloom’s Taxonomy Model
- Identify and differentiate between various critical thinking skills, such as analysis, evaluation, and inference
- Apply critical thinking models and theories, such as De Bono Thinking Hats, Divergent Thinking vs
- Convergent Thinking, and Idea Generation Progression Process
- Understand an apply the 6 Steps of Critical Thinking
- Develop problem solving techniques using the Fishbone Technique
- Apply the Graham Gibbs Reflective Cycle to critically reflect on personal experiences, identify lessons learned, and develop action plans for improvement
- Evaluate personal critical thinking abilities and develop strategies for continuous improvement
Each participant will take away an action plan to assist in the application of their new knowledge.
Location and Fees
Location
Delivered at your workplace, Australia wide / internationally.
Or at Future Institute of Australia’s Training Centre in Victoria Park (additional cost).
Fees
$4,995 (+GST) 8 hours
$3,495 (+GST) 4 hours
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