Emotional Intelligence (EQ)

Training Options

4hrs / 8 hrs

Inclusions

EQ Self-Assessment

Cohort Size

up to 18 participants

Delivery Method

Face-to-face workshop / Virtual

Emotional Intelligence Course

Course Overview

Emotional Intelligence (EQ) is one of the strongest predictors of leadership effectiveness — especially when teams are under pressure, change is constant, and performance expectations are high. This practical program helps leaders and teams understand how emotions influence thinking, behaviour, communication and culture, and how to use EQ to build trust, strengthen performance conversations and keep teams engaged.

Participants develop the skills to regulate emotional responses, recognise triggers, respond constructively to stress, and lead with greater awareness of how they impact others. The program also builds capability in empathy, organisational awareness, influence and conflict management, helping leaders create buy-in without relying on control.

Duration and Delivery

This course offers two options:

Full-day intensive (8 hours)
Half-day introduction (4 hours)

Both options are available for up to 18 participants face-to-face or for up to 9 participants in virtual sessions (half-day only).

Course Customisation

To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content and activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.

Course Inclusions

Workbook – a take-away workbook of content, activities and notes from the workshop
Online EQ Self-Assessment Quiz
Customisation is included in the course cost

Optional Extras

We recommend an eLearning module is completed by the participants prior to the workshop. This pre-learning will provide the underpinning knowledge for the theorists and reflectors and allow the session to be more practical and application based (additional $59 pp).

Learning Outcomes

Develop a deeper understanding of self, including emotional triggers, stress responses, and how mood and behaviour impact others
Strengthen emotional self-control by responding intentionally (not reactively) in challenging situations
Identify emotional strengths and areas of improvement (via an EQ self-assessment)
Recognise common unconscious biases and reduce their impact on decision-making, communication and leadership behaviour
Recognise and apply “above the line” behaviours (ownership, accountability, responsibility) and avoid “below the line” behaviours (blame, excuses, denial) in workplace interactions
Apply practical strategies to manage stress and maintain performance and wellbeing
Demonstrate empathy in leadership conversations to build trust, engagement and psychological safety
Apply emotional intelligence skills to build stronger workplace relationships and reduce miscommunication
Influence others through connection by aligning communication to what motivates different people

Each participant will take away an action plan to assist in the application of their new knowledge, to further develop their emotional intelligence and assist in building collaborative relationships both personally and professionally.

Location and Fees

Location

Delivered at your workplace.

Training can also be held at Future Institute of Australia’s Training Centre in Victoria Park for an additional venue fee.

Course fees

Pricing is per course, not per participant (up to 18 per course)
4-hour course: $3,495 + GST
8-hour course: $4,995 + GST

For example, for a group of 18 participants, the cost works out to approximately $194 per person for the 4-hour course or $278 per person for the 8-hour course. This example is provided as a guide only.