
Effective communication is the cornerstone of building a strong team that delivers on outcomes!
Course Overview
This course, designed for team leaders, supervisors, and managers, develops interpersonal skills to foster clear and meaningful interactions with team members. Participants will learn the importance of adapting communication styles to suit different audiences and contexts, as well as the impact of non-verbal communication cues. By understanding how to tailor their communication approach, leaders can ensure that messages are received and understood effectively, ultimately enhancing teamwork and critical outcome success.
Gain insights into effective communication techniques that promote collaboration, boost morale, and deliver clarity, empathy, and confidence, enabling them to lead their teams to success.
Duration and Delivery
This course offers two options:
- a full-day intensive (8 hours)
- a half-day introduction (4 hours)
Both options are available either as face-to-face sessions for up to 18 participants or as virtual sessions for up to 9 participants.
Course Customisation
To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content. This will include activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.
Course Inclusions
- Workbook – a take-away workbook of content, activities and notes from the workshop
- Diagnostic Tool – Communication Styles self-assessment
- Customisation is included in the course cost
Optional Extra
We recommend an eLearning module be completed by participants prior to the workshop. This pre-learning will provide the underpinning knowledge for theorists and reflectors and allow the session to be more practical and application based (additional $59 pp).
Learning Outcomes
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- Understand the importance of adapting communication styles to different audiences and contexts
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- Demonstrate proficiency in the two-way communication model, to foster clear and meaningful exchanges with team members
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- Foster an open and inclusive communication culture that encourages transparency and engagement
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- Provide constructive feedback to team members, recognising their strengths and areas for improvement in a supportive manner using the CEDAR Model
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- Recognise the impact of non-verbal communication cues in interpersonal interactions and adjust your own non-verbal behaviour to enhance communication effectiveness
Location and Fees
Location
Delivered at your workplace, Australia wide / internationally.
Or at Future Institute of Australia’s Training Centre in Victoria Park (additional cost).
Fees
$3,495 (+GST) 4 hours
$4,995 (+GST) 8 hours
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