

Targeted. Flexible. Nationally Recognised.
Course Overview
Our Custom Skill Set Programs offer a modular, flexible way to deliver Nationally Recognised Training tailored to your workforce. These short, focused programs are built from selected units of competency and are ideal for developing targeted capabilities where you need them most — from leadership and communication to WHS and more.
With this targeted approach, you get the training you need in a shorter, more flexible format, while still providing participants with Nationally Recognised Units of Competency. These can be credited towards a full qualification if they choose to continue their learning in the future.
Entry Requirements
There are no formal entry requirements for this qualification.
NOTE: These are custom skill sets developed to meet specific industry needs. While they consist of nationally recognised units of competency and will result in a Statement of Attainment, they are not listed as official skill sets on training.gov.au. This is a tailored combination of units, selected for their relevance to the intended learning outcomes.
Why choose a customised skill set?
- Tailored to Your Needs – Choose the specific skills and units your team needs to improve performance in targeted areas.
- Modular & Flexible – Programs can be built from any combination of units, allowing for delivery formats that fit around operational demands.
- Shorter Timeframes – Focused programs that deliver impact fast, with training that fits into your schedule.
- National Recognition – Units are drawn from nationally recognised qualifications, giving participants valuable credentials.
- Scalable for Cohorts – Perfect for rolling out across teams, departments, or entire workforce groups.
- Pathway to Qualifications – Completed units can be credited towards a full BSB40520 Certificate IV in Leadership and Management at a later date.
- Minimises Operational Disruption – Designed to integrate seamlessly with your business activities.
Packaging Options
Below are some example custom skill set combinations:
Leadership Essentials (for New and Emerging Leaders) (3 days)
Ideal for: New and emerging leaders building core leadership capabilities.
Focus: Leading people, managing tasks, and fostering effective team relationships.
Units:
- BSBLDR411 – Demonstrate leadership in the workplace
- BSBPEF502 – Develop and use Emotional Intelligence
- BSBXTW401 – Lead and facilitate a team
Confident Leadership Communication (3 days)
Ideal for: Team leaders and supervisors needing stronger workplace communication skills.
Focus: Communicating with clarity, handling conflict, and navigating difficult conversations.
Units:
- BSBCMM412 – Lead difficult conversations
- BSBXCM401 – Apply communication strategies in the workplace
- BSBPEF502 – Develop and use emotional intelligence
Operational Leadership (4 days)
Ideal for: Team leaders responsible for delivering outcomes and operational performance.
Focus: Task and workflow management, planning, and driving operational results.
Units:
- BSBOPS402 – Coordinate business operational plans
- BSBOPS403 – Apply business risk management processes
- BSBLDR411 – Demonstrate leadership in the workplace
- BSBXTW401 – Lead and facilitate a team
Personal Effectiveness and Wellbeing for Leaders (3 days)
Ideal for: Leaders juggling multiple priorities and seeking tools for balance and resilience.
Focus: Self-leadership, wellbeing, productivity and time management.
Units:
- BSBPEF401 – Manage personal health and wellbeing
- BSBPEF402 – Develop personal work priorities
- BSBPEF502 – Develop and use emotional intelligence
Leadership Communication and Performance Management (3 days)
Focus: Equiping leaders with the communication skills and tools to manage performance and drive results.
Units:
- BSBCMM412 – Lead difficult conversations
- BSBPEF502 – Develop and use emotional intelligence
- BSBLDR522 – Manage people performance
Work Health and Safety Leadership (4 days)
Ideal for: Team leaders, supervisors, or safety champions supporting a safe and compliant workplace.
Focus: Leading WHS initiatives, identifying and managing risk, and embedding safety into everyday operations.
Units:
- BSBLDR411 – Demonstrate leadership in the workplace
- BSBOPS403 – Apply business risk management processes
- BSBXTW401 – Lead and facilitate a team
- BSBPEF401 – Manage personal health and wellbeing
Delivery Options
We offer flexible delivery formats to suit your operational requirements, workforce availability, and learning preferences.
A typical delivery model includes:
- Face-to-Face Training: Facilitated, interactive workshops to build skills and engage participants.
- Self-Paced eLearning: Complete foundational knowledge at your own pace.
- Online Assessment: Competency-based assessment tasks completed online with trainer support.
Example Program Delivery (4 units):
Delivered in two learning blocks of two days each:
Learning Block 1:
- BSBLDR411 – Demonstrate leadership in the workplace
- BSBCMM412 – Lead difficult conversations
Learning Block 2:
- BSBWHS411 – Implement and monitor WHS policies
- BSBWHS414 – Contribute to WHS risk management
This blended model ensures high learning impact with minimal time away from work.
Recognition of Prior Learning (RPL)
Future Institute offers participants the opportunity to be assessed through recognition of prior learning to gain credit for their existing experience. Please contact us for more information about the RPL process.
Let’s Build Your Program
Our team will work with you to:
- Identify the right combination of units for your needs
- Create a delivery plan that fits your workforce’
- Ensure compliance with training standards
- Provide ongoing support and guidance
Want to find out more or discuss your training goals?
Contact us today to design a program that works for you.
Real People,
Real Results
Can individuals enrol in this course?
Where is the training delivered?
Contact our support team for assistance.