Emotional Intelligence (EQ) Course: D1 & D2
Training Options
4hrs / 8 hrs
Inclusions
Participant Workbook
Cohort Size
up to 18 participants
Delivery Method
Face-to-face workshop / Virtual
Are your leaders equipped with the facilitation skills necessary to engage and encourage participation when delivering training and leading group discussions within their teams?
Course Overview
This course is tailored for team leaders, supervisors, and managers to enhance their facilitation techniques across various contexts. Participants will learn how to effectively manage conflict and navigate differing opinions during group discussions. They’ll also gain skills in adapting conversations and steering them back on topic when needed.
Through interactive exercises and practical examples, participants will develop the confidence and expertise to facilitate engaging and productive discussions that lead to meaningful outcomes. By the end of the course, leaders will be better equipped to foster collaboration, drive engagement, and achieve desired results within their teams.
Duration and Delivery
This course offers two options:
- a full-day (8 hours)
- a half-day (4 hours)
Both options are available either as face-to-face sessions for up to 18 participants or as virtual sessions for up to 9 participants.
Course Customisation
To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content and activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.
Course Inclusions
- Workbook – a take-away workbook of content, activities and notes from the workshop
- Customisation is included in the course cost
Optional Extras
We recommend an eLearning module is completed by the participants prior to the workshop. This pre-learning will provide the underpinning knowledge for the theorists and reflectors and allow the session to be more practical and application based (additional $59 pp).
Learning Outcomes
- Understand the role of a facilitator and the importance of effective facilitation in various contexts
- Develop techniques to manage group dynamics, encourage participation, and handle challenging situations during facilitation
- Utilise advanced communication skills to create a collaborative and inclusive atmosphere during group discussions
- Employ methods for dealing with conflicts and reaching consensus within groups
- Demonstrate flexibility and adaptability in facilitating diverse groups and complex discussions
Each participant will take away an action plan to assist in the application of their new knowledge.
Location and Fees
Location
Delivered at your workplace, Australia wide / internationally.
Or at Future Institute of Australia’s Training Centre in Victoria Park (additional cost).
Fees
$4,995 (+GST) 8 hours
$3,495 (+GST) 4 hours
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