Effective Leadership Communication
Training Options
4hrs
Inclusions
Participant Workbook
Cohort Size
up to 18 participants
Delivery Method
Face-to-face / Virtual
Leaders will be equipped not only to negotiate more effectively but also to build stronger relationships and achieve mutually beneficial outcomes.
Course Overview
This advanced course focuses on empowering team leaders, supervisors, and managers with the necessary skills to excel in negotiation. Participants will learn to meticulously plan and prepare negotiations, set clear objectives, identify interests, and create robust negotiation strategies and alternative approaches. Additionally, they will enhance their communication skills to effectively convey ideas and influence others, while delving into collaborative versus competitive negotiation approaches to equip leaders with versatile tactics for diverse negotiation scenarios.
The course also emphasises the importance of emotional intelligence in negotiation, teaching participants to recognise and manage their emotions and those of others to foster a positive negotiating environment. Leaders will be equipped not only to negotiate more effectively but also to build stronger relationships and achieve mutually beneficial outcomes.
Duration and Delivery
This is a half -day (4 hour) course
Available either as face-to-face session for up to 18 participants or as a virtual session for up to 9 participants
Course Customisation
To ensure our training meets the specific needs of your organisation, our Instructional Design Team will facilitate a virtual meeting to customise and contextualise the content. This will include activities in line with your workplace procedures and practices, and develop suitable activities, scenarios, and workplace application strategies to ensure meaningful outcomes.
Course Inclusions
- Workbook – a take-away workbook of content, activities and notes from the workshop
- Customisation is included in the course cost
Optional Extra
We recommend an eLearning module be completed by participants prior to the workshop. This pre-learning will provide the underpinning knowledge for theorists and reflectors and allow the session to be more practical and application based (additional $59 pp).
Learning Outcomes
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- Understand psychological principles underlying effective persuasion, including cognitive biases, emotional appeals, and social proof
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- Enhance communication skills, including active listening, nonverbal cues, and persuasive language, to effectively convey ideas and influence others
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- Develop strategies for building trust and credibility, essential for successful persuasion and negotiation
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- Understand how to plan and prepare for negotiations, including setting objectives, identifying interests, and creating negotiation strategies
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- Explore advanced negotiation tactics, such as anchoring, mirroring, and creative problem-solving techniques, to enhance negotiation effectiveness
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- Develop and assess alternative solutions using the Best Alternative to a Negotiated Agreement (BATNA) Model and Zone of Possible Agreement (ZOPA)
Location and Fees
Location
Delivered at your workplace, Australia wide / internationally.
Or at Future Institute of Australia’s Training Centre in Victoria Park (additional cost).
Fees
$3,495 (+GST) 4 hours
$4,995 (+GST) 8 hours
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