Department of Fire and Emergency Services (DFES)

Introduction to DFES Procurement & Purchasing Processes

Client: Department of Fire and Emergency Services

Industry Sector: Government

Type: Custom eLearning Development

About this Project

DFES engaged Future Institute to develop an online training module to educate personnel on their obligations under the WA Procurement Rules, as well as internal DFES Procurement Policy and Procedures.

The goal was to provide a clear and accessible training experience that would ensure staff across the department understood key procurement processes and responsibilities. The online format allowed for consistent delivery and easy access across the organisation.

Why Future Institute?

Future Institute was selected for their experience developing comparable online learning for WA Government agencies. Their proposal was deemed to represent value for money, with a solution tailored to DFES’s specific content and learning objectives.

What the Client Said

“The DFES Strategic Procurement team worked with the Future Institute to develop and deliver an online eLearning module to cover the Introduction to DFES Procurement & Purchasing Processes. 

The Future Institute were professional to deal with, and the collaborative process was seamless with clear communication on roles and responsibilities, milestones and due dates.  The team was responsive to all reviews and feedback with updates provided in a very efficient manner.

Daniel Earl, Manager Strategic Procurement

Department of Fire and Emergency Services

The Result

The final module was well received, with feedback from users across DFES describing it as user-friendly and interactive, with engaging content and clear explanations. The digital format supported broad accessibility while maintaining a high standard of learner engagement.

View slides in this project: