Training Needs Analysis (TNA)
“The Hotel employs a particularly diverse workforce, including numerous nationalities, cultures, age groups and experience. For some time I had been looking for a Management and Leadership program to improve communication and strengthen leadership from Supervisory level through to Management Executives.
I was really impressed with the Future Institutes business model and the wealth of experience that the Directors and the trainer brought to the table.
A training needs analysis was then conducted with 30 of my team. The manner in which Janet and Mike engaged with, and elicited information from the group worked extremely well. There were a couple of surprises for me in the findings, however I feel very confident that Future Institute provides the right dynamic and learning environment to assist our business. I’m looking forward to the results as we move forward.”
