BSB40215 Certificate IV in Business*

The BSB40215 Certificate IV in Business course is designed to develop a student’s capabilities working as administrators, supervisors, team leaders, co-ordinators or similar. The course will develop students’ skills, knowledge and attributes in monitoring a safe workplace, establishing networks, developing teams and individuals, developing work priorities, and implementing customer services strategies in the workplace.

Overview    Core Units    Program Delivery    Funding    Benefits    Book Now


* Please note that this qualification has been superseded.  Future Institute will continue to deliver the superseded training product.  We are currently in the process of updating our materials and apply for addition of Scope for this training product.   Please note that student enrolling in this qualification will need to complete this prior to 19 May 2022 or will need to update to the new qualification.

Who  is it for?

Nearly 25% of all employees leave their job because there simply aren’t enough training or learning opportunities (source: eLearning Statistics).

How to enroll?

Ready to explore how we can get your team involved? Contact Future Institute and a training consultant will assist you.  Call us now on  1300 329 300.


The fee for service course fee is $4,500.00

Future Institute accepts payment via Electronic Funds Transfer. Payment by installment options are available to suit the needs of each client, please contact us for more information.


The duration is 12 months, this may vary depending on each learner’s existing skills, knowledge and experience.

Entry Requirements

There are no formal entry requirements for this qualification

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps those against the criteria for a Unit of Competency or the full qualification.

Core Units


BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Recommended Electives

BSBLDR511 Develop and use emotional intelligence (imported)
BSBLDR402 Lead effective workplace relationships
BSBWOR404 Develop work priorities
BSBMGT403 Implement continuous improvement
BSBRSK401 Identify risk and apply risk management processes
BSBCUS402 Address customer needs
BSBPMG522 Undertake project work
BSBCUS403 Implement customer service standards

Optional Alternatives

BSBCMM401 Make a presentation
BSBFIA402 Report on financial activity
BSBLED401 Develop teams and individuals
BSBCUS401 Coordinate implementation of customer service strategies

Up to 4 units can be selected from our BSB42015 Certificate IV in Leadership and Management

Program Delivery

Future Institute provides a blended delivery model to suit the needs of each organisation. Our delivery models can include:

  • Online Learning
  • Face-to-Face Workshops
  • Comprehensive student workbooks

Each student will have a dedicated trainer to support them throughout the training program, either in person via workshops, via email, over the phone or through our eLearning platform.


Future Institute provides its learning material on a leading edge eLearning platform, Moodlerooms.  Upon enrolment, students are provided access to Moodlerooms which can be accessed from any device with a standard internet connection. Our eLearning courses comprise interactive activities, videos, case studies and resources.

Australian Government Funding

The Australian Government is committed in supporting the Australian workforce to boost productivity and drive the economy forward.  As a result, Governments provide a range of comprehensive funding schemes and incentive opportunities to encourage training and development in the business community.

Your organisation may qualify for one or more of these schemes through the traineeship pathway. Visit our Government incentive / funding arrangements page for more information.

Course Benefits

  • Online Access

    Students will have the flexibility to complete theory online.

  • Workplace Trainers

    Specialised trainers will complete practical training in the workplace.

  • Support

    Comprehensive support from trainers via phone and email.

  • Applied Learning

    Application of learning through workplace projects.

Let’s Get Started

Build your teams business IQ to continually improve and grow your organisation sustainably into the future?

Book our course now by contacting us