Archive for author: Nina Savic

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Leadership Development Program for Centamin PLC

Leadership Development Program Press Release Future Institute of Australia, a Registered Training Organisation (“RTO”) based in Perth, Western Australia, has been awarded by Centamin PLC (“Centamin”) a A$1 million four-y...

Two corporate professionals visibly arguing and appearing frustrated. The image is intended to set the scene for the customer complaint management / handling course.

Complaints are Laced with Opportunity

Learn about the new changes to complaints and internal dispute resolution procedures for financial institutions as mandated by ASIC, as well as the importance of having effective complaint management processes. In the 2...