Here at the Future Institute of Australia we have developed several bespoke Leadership and Management Courses with the aim of creating inspirational leaders.
Future Institute of Australia have developed a range of nationally recognised leadership and management programs that provides leaders with the skills, knowledge and capabilities to set a clear vision, inspire trust, build strategic partnerships, execute strategy, influence organisational behaviour, and effectively improve overall performance.
Leadership development is crucial to an organisation’s next stage of growth.
Future Institute builds strong relationships with its clients to guide and enable them to improve performance by increasing their organisational capabilities through the development and implementation of effective, customised training solutions. There is no ‘one size fits all’ training solution. Training must be customised to meet the needs of each individual organisation. Our team works closely with our clients to customise both the training and assessment in accordance with the organisation’s policies and procedures, using real workplace projects and tasks.
Our nationally recognised programs in Leadership and Management, Business and Customer Engagement are designed to enhance the skills of new and existing staff and to provide them with the tools that will improve their performance, and therefore the organisation’s productivity.
Future Institute delivers the BSB42015 Certificate IV in Leadership and Management for those relatively new to a supervisory role, or who have never had any formal leadership training. The BSB51915 Diploma of Leadership and Management is ideal for more experienced leaders to take their leadership skills to the next level.
Our business course BSB40215 Certificate IV in Business helps to breed confidence to staff already in administrative or supervisory roles so they are empowered to make decisions and more importantly recognise the effect of their decisions.
Effective customer engagement is key to all businesses. Customer service shouldn’t be limited to a department, it should be treated like a philosophy throughout the entire business and practiced by staff at all levels, from admin to CEO. Future Institute of Australia offers both the BSB30215 Certificate III in Customer Engagement and Certificate IV in Customer Engagement which arm staff with the tools to be able to deal with complex customer queries and deliver effective customer services strategies.
Feel free to browse our varied range of nationally recognised training programs or contact Future Institute of Australia to see how we can tailor a training course to meet your company’s needs.
Our blended delivery methods addresses the different learning styles of students and includes both online interactive modules, face to face workshops and workplace application.