John Scotland

John Scotland

Facilitator (Trainer / Assessor)

John Scotland is an experienced and skilled trainer, facilitator, mediator and coach, with accreditations and qualifications in training and mediation, John brings over 18 years of experience in consulting to Australian companies in the mining, manufacturing, service and health industries, and agencies in the WA and Commonwealth public sectors.


  • Specialise in growing human capital and increasing CQ in the corporate arena
  • Strong Adult Learning and Education Background in VET and University sector
  • Extensive facilitation experience as well as conducting professional development
  • Deliver keynotes in various countries on topics of culture and leadership
  • Managed implementation of National system to regulate tour guiding in South Africa
  • Experience as a CEO and manager (10 years) in private firms and health service organisations.
  • A track record of training in accredited and non-accredited environments, including needs assessments, program development, competency assessments, reporting, program evaluation and coaching.
  • Topic focus has been on effective leadership, front-line management, teamwork, communication, performance development, managing change, conflict management, negotiation, customer service, innovation and creativity, writing skills.
  • Development and delivery of significant leadership programs, including evaluation, for numerous client organisations.
  • Effective facilitation of strategic and business planning, organisational improvement, team problem solving and team building.
  • Tertiary lecturing experience in Training and Development and Organisational Behaviour at two universities.


  • Bachelor of Arts (English), Curtin University
  • Graduate Diploma in Education, Curtin University
  • Graduate Diploma in Human Resource Development, Curtin University
  • Practitioners’ Certificate in Mediation, The Institute of Arbitrators and
  • Mediators Australia
  • Certificate IV in Training and Assessment


2016-2017 – Principal Consultant: John Scotland Consultants

  • A sole operator supported by associates aiming to develop leaders and their teams, and create engaging workplaces so that high quality customer service and business growth is achievable and sustainable.

2004 – 2006 – Chief Executive Officer: Central Wheatbelt Division of General Practice

  • Led the division in supporting General Practice, GPs and primary health to achieve positive health outcomes for individuals and communities within this rural and remote region.
    Staff of 22 (15 FTE) and $3m budget.

2002 – 2004 – Relationships Manager, Rural: Silver Chain Nursing Association

  • Led business development activities including contract negotiation for services in rural and regional Western Australia.

1999 – 2002 – Manager Hospice Care Service: Silver Chain Nursing Associatione

  • Led over 300 staff, providing services for over 2,500 clients per annum.
    Responsible for the efficient delivery of effective client focused services, on time and on budget.

1989 – 1999 – Manager Consulting and Training Services: Indrad Services/Occupational Services

Australia (WA)

  • Led the organisation’s team of trainers and consultants in the development, marketing, sales and delivery of organisation development services to over 400 client organisations in Western Australia.