Our Trainers

Over the last 25 years, Barry has held a number of senior management / leadership roles within the retail, wholesale and manufacturing sectors throughout Australia, South East Asia and the Middle East.


Barry has worked as an independent business consultant within the SME markets, specializing in business consulting, brokering, valuations and business training.

He has worked extensively within the retail industry with a broad spectrum of National and International clients within Australian, South East Asia and the Middle East (Dubai).

An experienced Senior Manager who understands the commercial reality of achieving revenue targets and profit expectations across diverse business models, with a key understanding of the critical drivers across multiple markets within the FMCG businesses.

He brings to the business strong people management skills that are very much goal orientated with a high degree of practical experience in leading and motivating diverse teams coupled with my highly developed entrepreneurial and people management skills in arguably the most competitive markets in the world.

He has worked extensively over the past 10 years in the delivery of Certificate 111, Certificate 1V, Diploma and Advanced Diploma of Management to a number of key clients, inclusive of Beacon Lighting Group, BHP, Qantas, Boost Juice, Salsas, JB HI FI, Sebel Furniture, Integrated Industrial Mining and Chevron to name a few.



  • Cert III Retail
  • Cert IV in Training and Assessment
  • Cert IV in Property Services (Real Estate)
  • License Business Agent – Triennial Certificate
  • Certified Practicing Business Broker
    AIBB Registered
  • Business Valuer
  • Diploma Property Services (Agency Management)
  • Advanced Diploma of Business Management
  • Working with Children Clearance
  • National Police Clearance



Present: Director / Licensee – Perth Business Sales
Working as a contract consultant representing a number of leading RTOs in the delivery of Retail and Business qualifications.

2007 – 2008
General Manager – Operations. Sharaf Trading, Dubai, UAE
Leading international retailer with over 150 companies owned stores throughout UAE, South East Asia and China, group turnover in excess of 125 million USD annually. Business focus, supermarkets, apparel, Cosmetics, home wares and fuel.

2003 – 2007
General Manager – Operations. Barrymore Pty Ltd, Perth, WA Privately owned company based in Fremantle Western Australia. The company employs over 100 staff and derives it income stream from a number of business models including International Wholesale, Wholesale Design, Product Development and Retailing. The group has over 15 company owned retail stores.

2000 – 2002 International Retail Manager. OPSM Group, Sydney, NSW
Reporting to the CEO and the board on the profit delivery of International Businesses, Hong Kong, Singapore, Malaysia, Indonesia and New Zealand – Key accountabilities for the sales and profit improvement via synergies created through the Hong Kong buying office for the international division. Group stores 125.

1992 – 2000
Senior Buyer. Target Australia, Victoria. Senior Buyers role is to source develop and select merchandise that meets the strategic plan of the business – Group stores 125.

Shelley has been involved in the training industry since 2002. Shelley gained a broad spectrum of experience while operating a successful Perth-based Registered Training Organisation (RTO) and, since selling in 2013, Shelley has remained active in the industry – providing consultancy and training services to RTO’s.



  • Strong background in operating private RTO’s to ensure quality training in Australian workplaces (12 years)
  • Exceptional communication, facilitation and presentation skills
  • Shelley’s keen interest in improving language, literacy & numeracy in Australian workplaces is complemented by the completion of a Graduate Diploma in Adult Language, Literacy and Numeracy practice (TAE80113) in 2014
  • Advocate of continuous improvement and committed to achieving best practice
  • Extensive experience in Vocational Education and Training (VET) sector, especially regarding RTO compliance
  • Winner of Business of the Year award – 2009
  • Previous employment history includes >20 years in a variety of roles in service industries (including federal government departments) –including supervision of staff and leadership.



  • Graduate Diploma in Adult Language, Literacy and Numeracy practice (TAE80113) – 2014
  • Diploma of Training and Assessment Systems (TAA50104) – 2012
  • Certificate IV in Training and Assessment (TAE40110) – 2011
  • Certificate IV in Frontline Management (BSB41001) – 2001
  • Certificate IV in Telecommunications – Call Centres (ICT40599) – 2001
  • OHS Safety Representatives course – 1998



2013 to present
Operational Safety & Training Australasia Pty Ltd – LLN Specialist and Training Consultant

2002 to 2013
Australian Industry Training Providers (AITP) Pty Ltd – Manager (up to 10 staff)

2011 – 2012
President of WA Divisional Council of Australian Institute of Training & Development

2010 – 2011
Vice President of WA Divisional Council of Australian Institute of Training & Development

2009 – 2010
Divisional Council Member – Australian Institute of Training & Development


Tanya Finnie is an expert in building relations and installing confidence in individuals.  Tanya has valuable global experience across 10 African countries, Germany, the UK, The USA, Malaysia and Australia; and virtual clients across the rest of the world.



  • Specialise in growing human capital and increasing CQ in the
    corporate arena
  • Strong Adult Learning and Education Background in VET and University sector
  • Extensive facilitation experience as well as conducting professional development
  • Deliver keynotes in various countries on topics of culture and leadership
  • Managed implementation of National system to regulate tour guiding in South Africa



  • Graduate Diploma in Learning and Development
  • Bachelor of Commerce in Tourism Management
  • Accredited Advanced Cultural Intelligence (CQ) Facilitator
  • Advanced DISC Facilitator
  • Public Speaking Diploma
  • Coaching Diploma
  • Training and Assessment Diploma
  • Certificate IV in Leadership
  • Certificate IV in Frontline Management
  • Human Resources Diploma
  • Active member of Professional Speakers Association Australia
  • Toastmasters International
  • Member of Global Institute of Training and Presenting (GITP)
  • Certified Expert Presenter (CEP)
  • Conscious Capitalism Early Adopter



Director RedHead Communications

  • Management consulting, executive coaching & professional Speaking (Keynotes & MC).
  • Measuring CQ (Cultural Intelligence) within organisations for individuals and teams to increase well-being and grow ROI, building staff capability, increasing customer service and developing in-house leadership programs.
  • Offering Professional Development in Public Speaking, Building Confidence, Body Language, Crossing Cultural Bridges within organisations and CQ.


2010 – Jan 2017
Sessional Lecturer – Curtin University / Open Universities Australia

  • Events management (4th year)
  • Operations management (4th year)
  • Sustainable Events (4th Year)
  • Cross cultural Communications and negotiations Skills (masters)


2010 – May 2011
Manager Learning and Development – Challenger Institute of Technology

  • Manage the implementation of strategies, policies, systems and evaluation methodologies for developing a learning culture
  • Manage a team of 2 permanent staff and various contract staff.
  • Organising all professional development for 900 staff members’ incl. 2 large conferences per year; manage and implement Leadership Development Program, provide a consultancy service to clients and stakeholder across campuses and locations to ensure learning and development needs are met
  • Managing a budget of up to a $1 000 000.


Teaching and Learning Consultant – Challenger Institute of Technology

  • Teaching of Certificate IV and Diploma Training and Assessment (TAA now TAE) (mainly commercial),
  • Develop content and maintain Moodle website for online learners, RPL’s, Validation meetings, run various professional development workshops for internal staff and commercial clients,
  • TNA for commercial clients, Internal Audits, preparing scoping documents


Various roles in Tourism Industry throughout Africa including creating the national body regulating Tour Guides and part of the steering committee to establish a National Program regulating Tourism qualifications. Advising to Minister of Tourism on various Tourism related strategies.



Vice Chair of the United Nations WA Human Rights Committee

Board member People learn Productions (PLP)

Louise is based in the Northern Territory and provides business services and training to Darwin and regional clients.  With qualifications in business, human resources, project management and counselling, Louise is passionate about helping people grow and find the right ‘fit’ for their work, career and life goals through life-long learning.


  • Experienced and qualified VET workplace trainer and assessor having experience in facilitating large and small groups, delivering and designing training for specific needs.
  • Qualified business and human resources professional with experience in senior and middle management roles within the State and Territory Governments, private enterprise, charitable and community sector, healthcare, education, emergency services.
  • Certified Professional Member of the Australian Human Resources Institute (AHRI) and member of the AHRI State Council for the Northern Territory.
  • Member of the Australian Institute of Training and Development (AITD)
  • Director – Assured Business Consulting, Darwin and Perth. Providing customized services for businesses including business development, marketing, leadership development, change management, recruitment and retention of staff, strategic and operational planning, and learning and development.
  • Career Coaching Services – for individual clients exploring new career opportunities as well as organisations requiring change management and outplacement services for staff.
  • Leadership coach for individuals new to team responsibility and people management.



  • Certificate IV in Training and Assessment (TAE plus LLN)
  • Diploma in Human Resource Management – BSB50607
  • Diploma of Business (Frontline Management) – BSB51004
  • Diploma of Business (Human Resources) – BSB50801
  • Certificate IV in Project Management – BSB41507
  • Bachelor of Counselling / Ministry / Associate of Theology



2016 – present
Trainer / Assessor – Future Institute of Australia, delivering the Certificate IV in Leadership and Management to Supervisors on the Inpex LNG Construction project at Blaydin Point, NT.

2014 – present

Principal Consultant – Assured Business Consulting

Director – Winning Resumes Australia

Manager Workforce Programs – Northern Territory Medicare Local

2013 contract
Strategic Workforce Planning Consultant – NT Department of Health

Senior People Consultant (Employee Relations) – Fire and Emergency Services Authority – Western Australia

Senior Organisational Development Consultant – Central TAFE, Perth

Senior Human Resources Consultant – Central TAFE, Perth

TAFE Lecturer – Business and Management Portfolio.  Central TAFE, Perth


Human Resources Manager (Pastoral Care/Chaplaincy)

Great Southern Region – YouthCARE / Dept of Education WA

John Scotland is an experienced and skilled trainer, facilitator, mediator and coach, with accreditations and qualifications in training and mediation, John brings over 18 years of experience in consulting to Australian companies in the mining, manufacturing, service and health industries, and agencies in the WA and Commonwealth public sectors.



  • Specialise in growing human capital and increasing CQ in the corporate arena
  • Strong Adult Learning and Education Background in VET and University sector
  • Extensive facilitation experience as well as conducting professional development
  • Deliver keynotes in various countries on topics of culture and leadership
  • Managed implementation of National system to regulate tour guiding in South Africa
  • Experience as a CEO and manager (10 years) in private firms and health service organisations.
  • A track record of training in accredited and non-accredited environments, including needs assessments, program development, competency assessments, reporting, program evaluation and coaching. Topic focus has been on effective leadership, front-line management, teamwork, communication, performance development, managing change, conflict management, negotiation, customer service, innovation and creativity, writing skills.
  • Development and delivery of significant leadership programs, including evaluation, for numerous client organisations.
  • Effective facilitation of strategic and business planning, organisational improvement, team problem solving and team building.
  • Tertiary lecturing experience in Training and Development and Organisational Behaviour at two universities.



  • Bachelor of Arts (English), Curtin University
  • Graduate Diploma in Education, Curtin University
  • Graduate Diploma in Human Resource Development, Curtin University
  • Practitioners’ Certificate in Mediation, The Institute of Arbitrators and Mediators Australia
  • Certificate IV in Training and Assessment



Principal Consultant: John Scotland Consultants

  • A sole operator supported by associates aiming to develop leaders and their teams, and create engaging workplaces so that high quality customer service and business growth is achievable and sustainable.


2004 – 2006
Chief Executive Officer: Central Wheatbelt Division of General Practice

  • Led the division in supporting General Practice, GPs and primary health to achieve positive health outcomes for individuals and communities within this rural and remote region.
  • Staff of 22 (15 FTE) and $3m budget.


2002 – 2004
Relationships Manager, Rural: Silver Chain Nursing Association

  • Led business development activities including contract negotiation for services in rural and regional Western Australia.


1999 – 2002
Manager Hospice Care Service: Silver Chain Nursing Associatione

  • Led over 300 staff, providing services for over 2,500 clients per annum.
  • Responsible for the efficient delivery of effective client focused services, on time and on budget.


1989 – 1999
Manager Consulting and Training Services: Indrad Services/Occupational Services

Australia (WA)

  • Led the organisation’s team of trainers and consultants in the development, marketing, sales and delivery of organisation development services to over 400 client organisations in Western Australia.

For the past 30 years Leigh Farnell has worked in the trenches of Australasian business, coaching Management and Sales Teams in some of Australia’s largest and smallest corporations.

Leigh combines his unique background in Sports Science and Human Performance with his 30 years’ experience in Sales, Leadership, Marketing and Innovation Coaching to create fantastic performance breakthrough’s for his clients.


  • He has consistently succeeded in helping over 300 businesses adding an estimated $150,000,000 to his client’s bottom lines.
  • Twice won the LearnX Best Sales Training Programme in Australasia
  • Specialises in Coaching Companies and Sales Teams to Sell More, Break Sales Records and have Exponential Sales Growth.
  • With highly developed expertise in Planning, Sales, Marketing and Innovation, Leigh is one of Australia’s leading corporate coaches.
  • He has developed a range of publications and products that help businesses grow and succeed



  • Bachelor of Human Performance Degree – University of Melbourne
  • Masters Degree in Education – University of Western Australia
  • Accelerated Learning Institute – SuperTeacher Programme
  • TAE4011 Certificate IV in Training and Assessment



2010 – Present

Managing Director – Leigh Farnell Best Business Consulting

2005 – 2010

Partner – Blue Rocket Sales Breakthrough Systems

1990 – 2005

Managing Director – Performance Development Consultants

1986 – 1990  

Consultant – Greg Campbell and Associates

1985 -1986

Lecturer – University of Wollongong

1980 – 1985
Partner – Myorobic – Health and Fitness Consultants


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